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A

AirVault
An awesome Aircraft Records Management company!

AirVault®
Critical Technologies’ Trademark and Software Product name for the hosted aircraft maintenance document management and workflow Application built specifically for the aerospace industry from the company’s proprietary iMagio® software platform.

API
Application Programming Interface; a special computer program that allows one software program to communicate with another. Specifically for Critical Technologies, an API will allow third party software to both send and retrieve documents and data to/from AirVault, allowing AirVault to integrate easily with an air carrier’s M&E software systems already in use.

App
A software program designed and used to perform a specific task or set of tasks, e.g., Microsoft Word for document creation or Microsoft Excel for accounting spreadsheets. Specifically for Critical Technologies, an example of an Application would be the Warranty Management Application or the Vendor Certifications Application.

Application
A software program designed and used to perform a specific task or set of tasks, e.g., Microsoft Word for document creation or Microsoft Excel for accounting spreadsheets. Specifically for Critical Technologies, an example of an Application would be the Warranty Management Application or the Vendor Certifications Application.

B

Biz Jets or Business Jets
An aviation industry term to denote the segment of smaller, two to twenty passenger jet aircraft operated primarily for commercial charter passenger transport.

C

Carrier Ecosystem Management Application
An AirVault software Application for connecting an air carrier’s ecosystem partners (i.e., OEMs, MROs, PMAs, Regulatory Agencies) directly into the carrier’s AirVault Maintenance Records Management Application so that such partners can input and tag records directly into the carrier’s system, and thereby relieve the carrier and the partners of the clerical burden of paper records.

CMO
Chief Marketing Officer; a staff professional who supervises the creation, publication, and management of a company’s reputation, brand, products, personnel, and all websites, social media, marketing materials and sales collateral.

CTO
Chief Technology Officer; an IT staff professional who supervises IT team members and external partners to ensure that the IT infrastructure and digital assets are working efficiently and effectively, who serves as the final arbiter of IT decisions in an organization, and who advises corporate leadership about the need, ways and means for timely investments in IT.

D

DBA
Database Administrator; an IT staff professional who oversees all aspects of a business database, including supervising initial database architecture design through implementation, administration, monitoring, tuning, backup, migration, and support.

E

Ecosystem
The existing, interdependent economic system comprised of an air carrier, it’s business vendors (e.g., MROs, OEMs, MODs, Leasing Companies), and its supervisory regulatory agencies (e.g., the FAA).

F

Fleet Campaigns
Describe a broad action affecting an entire fleet or a group of planes in the fleet. Ex: purging a fleet of a bad part or inspect for a potential problem.

Fractionals
An aviation industry term to denote the ownership and use of a Business Jet by two or more persons whereby each owner/user possesses the right to use the aircraft up to a stated percentage of available time equal to such person’s percentage of total ownership.

G

General Aviation
An aviation industry term to denote the segment of privately-owned and operated aircraft around the world, as opposed to aircraft operated for passenger or cargo transport.

I

iMagio®
Critical Technologies’ proprietary software platform and service from which AirVault is derived.

Incident
Used by the FAA or NTSB to describe an occurrence ranging from an accident, regulatory oversight. Other terms like violation, civil penalty and enforcement action are also used in response to an incident.

L

Leasing Application for Carriers
An AirVault software Application that allows an air carrier to deliver a full complement of an aircraft’s maintenance records to the aircraft’s owner-lessor as an organized, searchable electronic file.

Leasing Application for Lessors
An AirVault software Application that allows an aircraft, airframe, engine, or parts lessor to have real time access to the maintenance records pertaining to its leased assets while such assets are in the possession of the air carrier (the lessee), and to have the records imported into the lessor’s electronic file system in a format and organizational structure required by the lessor’s electronic maintenance records file system.

Leasing Companies
Commercial entities that buy aircraft airframes, engines, and miscellaneous parts, then lease them to air carriers to operate and maintain.

M

M&E
Maintenance & Engineering software used by air carriers to schedule, assign, track, and record aircraft maintenance tasks.

Maintenance Records Management Application
An AirVault software Application for tagging, storing, searching, routing, and retrieving completed aircraft maintenance records for an air carrier’s entire fleet, regardless of electronic format or original source.

MODs
Parts Manufacturing Approval vendors to whom the Federal Aviation Administration has granted approval to produce modified and replacement (“aftermarket”) parts for aircraft.

MROs
Maintenance, Repair, and Overhaul vendors who maintain airframes, engines, parts, and assemblies on an outsourced basis for air carriers.

MX
An abbreviation of “Maintenance.”

O

OCR
Optical Character Recognition (Software): A specialized software program that converts digital images of human-readable text into machine-readable text; allowing for full text searching of digital images and data.

OEMs
Original Equipment Manufacturers who produce airframes, engines, parts and assemblies for aircraft.

P

Private Cloud
The term applicable to the particular implementation of the cloud computing model that AirVault utilizes as part of it’s service-based offering.

R

Regulatory Agencies
The governmental agencies that regulate aircraft operations and maintenance within a country or economic region, e.g., The Federal Aviation Administration (FAA), The European Aviation Safety Agency (EASA), and the Civil Aviation Authority (CAA-UK).

S

SaaS
Software-as-a-Service, a software industry designation for software companies, such as Critical Technologies, that provide “hosted” software functionality and associated services to customers via the internet, running such software from company-owned or leased data centers where customer data is stored and accessed via web browsers.

Sector
Used to describe a specific market segment is not an insider term, it's something that occasionally pops up but by analysts and others. From a market development perspective they are called "Segments". We generally use the term “sector” in brochures and on the web. 

V

Vendor Certification Management Application
An AirVault software Application for tracking an air carrier’s receipt and possession of current FAA certifications for each of the carrier’s ecosystem vendors (i.e., OEMs, MROs, and MODs.)

W

Warranty Management Application
An AirVault software Application for identifying likely warranty claims arising from the premature failure of assemblies or parts, and for retrieving supporting maintenance records from the AirVault database to support a warranty claim filing with the pertinent OEM, MRO or PMA.

Workflow
A software Application that routes business documents and data electronically throughout a business enterprise according to the business rules of the enterprise. An example of a Workflow Application would be the electronic routing of an invoice from a supervisor (who examines the invoice and authorizes its payment) to a secretary (who makes the authorized payment to the invoicing vendor).