company

Leadership

AirVault has invested in solid leadership with a proven ability to execute. That translates to real value for our aviation clients with each leader being highly experienced in records management and business process management/workflow solutions.

John W. Oldham, Chief Executive Officer

John Oldham is an accomplished senior executive focused on sales and marketing for software technology companies in the Enterprise Content Market (ECM), Business Process Management (BPM) and Performance Analytics markets. He has led sales/marketing due diligence teams working with financial and strategic buyers for over 20 software companies. An industry veteran, for the first half of his career, John worked for Fortune 500 marketing leaders, Eastman Kodak and IBM (FileNet), in the ECM software industry, managing regional and global sales teams. Since 1997, he has focused on building the Enterprise Value of smaller software technology companies. As Senior Vice President of Sales and Marketing for BPM provider, Global 360, he produced a 42% CAGR to over $100 million in revenue in his six year tenure, followed by an acquisition by private equity, and recently acquired by Open Text for $260 million. Prior to joining Critical Technologies, John was the General Manager of Databank IMX, Inc., a nationwide document/data management technology services company, developing successful vertical market software applications in Healthcare and Higher Education. The company was acquired by private equity in 2011 as the cornerstone asset for their process and content management market strategy. John has an MBA from Rochester Institute of Technology, and BA from the College of Wooster (Ohio).

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Patrick M. Castleberry, President

Patrick joined the company in February, 2004. Previously, Patrick practiced law, concentrating in commercial litigation and planning and tax litigation andplanning. He is a graduate of New York University School of Law (1985) and the University of Oklahoma School of Law (1983).

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Malik Ahmad, Chief Financial Officer

Malik joined our team in 2012 with outstanding qualifications in finance and accounting, and in particular the document management and automation industry. Prior to joining CT, Malik was with SOURCECORP since 1999, where he had a number of senior roles including head of finance for their BPO division, and most recently as the Corporate Director of Finance & Analysis, responsible for financial analysis, strategic planning, risk management, government contracting, and M&A including the merger of SOURCECORP and HOV Services. Prior to this assignment, he was the VP of Finance for the BPO Division, where he developed financial performance plans for major accounts, government, and Mexico operations. Malik also has considerable small-company experience, working to assimilate many of SOURCECORP’S technology and services acquisitions. He started his career as an auditor with Ernst & Young, and moved to financial analysis and M&A roles in Dallas at KPMG Peat Marwick, CareSelect, and International Capital Management. Malik holds a BS in Accounting from The University of Texas at Dallas. He is a Certified Public Accountant.  

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Roy Davis, Chief Information Officer

Roy oversees Critical's operations and infrastructure. Roy has been with the team since 1995. Formerly a manager of Customer Service and

Information Technologywith Optika, Inc., Roy has an extensive background in imaging, networking systems, and workflow systems engineering. He is responsible for our online iMagio and AirVault solutions, information technology, and facilities management for Critical.

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Kim Swiggart, Senior Vice President

A co-founder of Critical Technologies, Kim is driving the company's initiative with airlines through the AirVault solution. Kim is a seasoned sales executive with many years of management experience. Prior to joining Critical Technologies, he served as Regional General Manager for Harris/Lanier.

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Shawn Kittredge, Vice President, Engineering and Product Management

Shawn is responsible for the product development and strategic direction of Critical Technologies' airline industry applications. He has extensive knowledge inthe document imaging and content management worlds. He has been with the company since 1997. Prior to joining Critical Technologies he was a business engineer at Fiserv. Shawn holds an MBA and AAS in Computer Science from Oklahoma State University.

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David Miller, Chief Technology Officer

David has over twelve years of experience developing applications in imaging and document management and specializes in product usability and visualaesthetics. He is responsible for the direction and development of Critical's installed and online customer systems. David manages Critical's staff of software engineers. He is a graduate of the University of Oklahoma, 2002, BS Computer Engineering.


Rick Greathouse, Aerospace Principal, Business Development

Rick has 30 years of direct airline maintenance and maintenance-automation experience in various roles, including Aircraft Maintenance Technician, Maintenance Planner, Maintenance Operations Manager, and maintenance software subject matter expert/account manager. He has specialized in M&E, CMS, and records management systems. Rick started his career as a US Air Force Avionics technician, and he has worked at Delta Air Lines, Northwest Airlines, Southwest Airlines, and at software providers The Sabre Group and Flatirons/InfoTrust Group.

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Darlene Franklin, Director Aerospace Client Services 

Darlene has over 23 years of experience as an airline analyst. She spent the last 17 years at Southwest Airlines as a Business Analyst supporting AircraftMaintenance & Engineering and Flight Operations, with a primary focus on Electronic Records and Content Management systems. She has substantial experience in Project Management, Business Analysis, Business Modeling, and Project Implementation, specializing in researching business needs and recommending efficient and effective solutions using a variety of techniques and tools. Prior to Southwest, Ms. Franklin worked for Perot Systems.

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Andreas UmlaufAndreas Umlauf

Andreas brings AirVault a strong, multidisciplined background, with ten years of experience in marketing and sales, data management, and business development. Andreas has a strong technical background, having studied engineering and business law and earning a Masters degree in economics. He combines the best of technical education and practical experience, developing solutions for customers that blend engineering and business requirements.

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Rachel Streicher, Director Client Services          

Rachel joined the company in 2014 with 13 years of individual and management experience in the software data management, technology, and the application software industry as a successful consultant, project manager, and professional services consultant working with major customers, worldwide. Rachel is responsible for working with clients to design and expand the use of AirVault records management, business process, and analytics for airline customers within their aircraft maintenance records operation, and in other document-centric applications. Prior to joining AirVault, Rachel was a Deputy Project Manager and Team Leader for CACI, a Washington DC-based system integration services firm, focused on web data hosting and exports for the US Department of Justice.

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