company
Leadership
AirVault has invested in solid leadership with a proven ability to execute. That translates to real value for our aviation clients with each leader being highly experienced in records management and business process management/workflow solutions.
John W. Oldham, Chief Executive Officer
John Oldham is an accomplished senior executive focused on sales and marketing for software technology companies in the Enterprise Content Market (ECM), Business Process Management (BPM) and Performance Analytics markets. He has led sales/marketing due diligence teams working with financial and strategic buyers for over 20 software companies. An industry veteran, for the first half of his career, John worked for Fortune 500 marketing leaders, Eastman Kodak and IBM (FileNet), in the ECM software industry, managing regional and global sales teams. Since 1997, he has focused on building the Enterprise Value of smaller software technology companies. As Senior Vice President of Sales and Marketing for BPM provider, Global 360, he produced a 42% CAGR to over $100 million in revenue in his six year tenure, followed by an acquisition by private equity, and recently acquired by Open Text for $260 million. Prior to joining Critical Technologies, John was the General Manager of Databank IMX, Inc., a nationwide document/data management technology services company, developing successful vertical market software applications in Healthcare and Higher Education. The company was acquired by private equity in 2011 as the cornerstone asset for their process and content management market strategy. John has an MBA from Rochester Institute of Technology, and BA from the College of Wooster (Ohio).
Patrick M. Castleberry, President
Patrick joined the company in February, 2004. Previously, Patrick practiced law, concentrating in commercial litigation and planning and tax litigation andplanning. He is a graduate of New York University School of Law (1985) and the University of Oklahoma School of Law (1983).
Jill Holland, Vice President, Controller
Jill joined the company in 2001. Previously, she served as a distribution accountant for Bluecurrent, a wholesale computer outlet and as the Director ofFootball Operations for the German pro football team, the Frankfurt Knights. Jill owns the official and popular AirVault mascot, a black labrador named McKinley.
Todd G. White, Chief Technology Officer
Todd is responsible for providing leadership and executive management required to deliver advanced document management solutions to Critical Technologies'customers. In his role at Critical Technologies and as a technical executive at other document management outsourcers, he has been instrumental in countless large-client implementations in domains that include federal and state government, healthcare payer and provider, transportation, and commercial finance. Prior to joining the company, Todd led product development at two document management outsourcing companies, founded a technical services company, and served in technical and leadership roles at Cap Gemini and Lucent/AT&T Bell Laboratories. Todd earned his Bachelor of Science in Electrical Engineering at Purdue University.
Roy Davis, Vice President of Operations
Roy oversees Critical's operations and infrastructure. Roy has been with the team since 1995. Formerly a manager of Customer Service and
Information Technologywith Optika, Inc., Roy has an extensive background in imaging, networking systems, and workflow systems engineering. He is responsible for our online iMagio and AirVault solutions, information technology, and facilities management for Critical.
Kim Swiggart, Vice President, Sales
A co-founder of Critical Technologies, Kim is driving the company's initiative with airlines through the AirVault solution. Kim is a seasoned sales executivewith many years of management experience. Prior to joining Critical Technologies, he served as Regional General Manager for Harris/Lanier.
John Upham, Vice President, Business Development
John is responsible for AirVault business for the majority of Europe, Middle East and Africa (EMEA), along with the vertical market of Aviation Leasing in North American. John started his sales career with Eastman Kodak Business Imaging Systems and progressed successfully over ten years in substantial sales and marketing roles in the US. He relocated to London for a five-year assignment to manage channel sales for Kodak’s European Region and later moved to Munich to be the Managing Director of EMEA for Cornerstone Imaging. John returned to the US as Vice President, Marketing and Business Development for Adesso Software (Anacomp) and was recruited by Global 360, a Business Process Management company where he served for six years as Alliances Manager and Global Account Manager. Prior to joining AirVault, John was the EVP of the entrepreneurial start-up consumer products company, Team Grill. John graduated with Honors from the University of New Hampshire’s Whittemore School of Business and Economics with a dual major in Business Administration and Economics.
Shawn Kittredge, Vice President, Engineering and Product Management
Shawn is responsible for the product development and strategic direction of Critical Technologies' airline industry applications. He has extensive knowledge inthe document imaging and content management worlds. He has been with the company since 1997. Prior to joining Critical Technologies he was a business engineer at Fiserv. Shawn holds an MBA and AAS in Computer Science from Oklahoma State University.
Amy Pierson, Business Development Executive
Amy is responsible for Inside Sales and Business Development for AirVault. She developed the sales-lead process that delivers AirVault market messaging. Amy has had substantial success working with high technology products. Prior to joining AirVault, Amy was a Business Development Manager with Siperian, a master-data management software vendor. She has worked on new business and major accounts in technology, loyalty, and the print industries, including direct sales and account management roles with Parago (CRM), Inginix Systems, and RR Donnelly, where she began her career in 1997. Amy is a graduate of the University of Texas at Austin with a BS in Communication.
David Miller, Director, Product Development
David has over twelve years of experience developing applications in imaging and document management and specializes in product usability and visualaesthetics. He is responsible for the direction and development of Critical's installed and online customer systems. David manages Critical's staff of software engineers. He is a graduate of the University of Oklahoma, 2002, BS Computer Engineering.
Rick Greathouse, Aerospace Principal, Business Development
Rick has over 20 years of direct airline maintenance and maintenance-automation experience in various roles, including Aircraft Maintenance Technician,Maintenance Planner, Maintenance Operations Manager, and maintenance software subject matter expert/account manager. He has specialized in M&E, CMS, and records management systems. Rick started his career as a US Air Force Avionics technician, and he has worked at Delta Air Lines, Northwest Airlines, Southwest Airlines, and at software providers The Sabre Group and InfoTrust Group.
Darlene Franklin, AirVault Sales Engineer
Darlene has over 23 years of experience as an airline analyst. She spent the last 17 years at Southwest Airlines as a Business Analyst supporting AircraftMaintenance & Engineering and Flight Operations, with a primary focus on Electronic Records and Content Management systems. She has substantial experience in Project Management, Business Analysis, Business Modeling, and Project Implementation, specializing in researching business needs and recommending efficient and effective solutions using a variety of techniques and tools. Prior to Southwest, Ms. Franklin worked for Perot Systems.
Michael Puscizna, AirVault Sales Engineer
Michael, who joined AirVault in 2011, is a seasoned Information Technology professional with more than 25 years of Document Management experience. He spent the previous seven years as a Principal Consultant at Xerox Corporation. Prior to that, he was a Systems Engineer with the Eastman Kodak Company and Network Imaging Corporation. His technology career includes Applications Development as a Programmer/Analyst and Project Manager. Michael spent four years in the U.S. Coast Guard as an Aviation Survivalman and Search & Rescue Crewman serving aboard helicopters and fixed wing aircraft.
